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For Every Customer

Accessibility Statement

Campos Flowers & Gifts is committed to making our online shop usable for everyone, including customers who use assistive technology.

Last updated: July 21, 2026


Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, hearing, cognitive, and motor impairments. Accessibility is an ongoing effort, and we work to improve the site as we learn about barriers.

What we've built in

  • Semantic page structure with a single main landmark and clear headings.
  • Keyboard-navigable menus, cart, and checkout flows.
  • Descriptive text and labels on buttons, links, and form fields.
  • Alt text on product and content images.
  • Sufficient color contrast between text and background.
  • Tap targets sized for touch on mobile (minimum 44×44 pixels for primary actions).
  • Support for browser zoom and text resizing without loss of content.
  • The site's language is declared as English for screen readers.

Known limitations

Some third-party components — most notably the Authorize.net hosted payment page — are hosted by outside providers, and their accessibility is maintained by those providers. If you encounter a barrier in payment or checkout, please contact us and we will help you complete your order by phone.

We have not yet had an independent WCAG audit performed. Where we discover an issue, we prioritize fixing it in the next update.

The payment page: what to expect

When you finish checkout, our site hands you off to a payment form hosted by Authorize.net so your card details never pass through our servers. That form is built and maintained by Authorize.net, so we cannot change its markup, labels, or error handling. These notes describe how to work with it.

  • You leave our site. Selecting “Continue to secure payment” replaces the page with Authorize.net's form. After payment you are returned to our confirmation page.
  • Keyboard navigation. Tab and Shift+Tab move between the card number, expiration date, security code, and billing fields; Enter submits. Fields reformat as you type, and some browsers will not autofill them, so check each value before submitting.
  • Screen readers. Because the form is a separate document, re-read the page from the top once it loads — VoiceOver: VO+A; NVDA: Insert+Down Arrow; JAWS: Insert+Down Arrow. Validation messages appear next to fields rather than being announced, so if a payment is declined, move through each field to find the message.
  • Zoom and magnification. The form works with browser zoom and text resizing. At high zoom levels, scroll to the bottom of the form to reach the submit button.
  • Time limits. The payment session can expire. If that happens, return to your cart and start checkout again; you will not be charged twice.
  • If something goes wrong. Do not re-submit repeatedly. Call us and we will confirm whether the payment went through.

Alternate ways to order (no hosted payment form)

You never have to use the online payment form. Either option below places exactly the same order, at the same price, with the same delivery options.

  • By phone. Call (916) 822-4512 during business hours. Tell us the arrangement, color, quantity, card message, delivery address, and delivery date, and we will read the total back to you and take payment over the phone.
  • By email. Send what you would like to camposflowerswestsac@gmail.com. Include a phone number and we will call you back to confirm details and take payment — please do not send card numbers by email.
  • Assisted online order. If you can browse the site but not complete the payment step, call us and we can take payment for a cart you have already built.

If you need us to communicate a particular way — large print, extra time, a specific relay service — just say so and we will accommodate it.

Report an accessibility barrier

If you run into a page, feature, or flow that isn't accessible, please let us know so we can fix it. Please include the page URL and a short description of the problem.

We aim to respond within 3 business days.


See also our Privacy Policy and Terms & Refund Policy.